Fin Course for Call Center Agents NC II
Gillamac Information Technology Center, Inc. (STI-Kidapawan)

(Tuition fee is not stated)
(Course duration is not stated)

Course Description

The CONTACT CENTER SERVICES NC II Qualification consists of competencies that a person must achieve to interact with customers to provide information about products and services. It also covers handling of customer’s complaints, inbound customer service, order taking and inquiry response handling, and outbound telemarketing.

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