William Angliss Institute

Advanced Diploma of Travel and Tourism Management

555 La Trobe St, Melbourne VIC 3000, Australia

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1-2 years

Course Description
You will develop skills in this course to undertake a career in the tourism industry in management or to operate your own business. A wide range of business subjects are offered in addition to the core tourism subjects to provide you with the skills to run your own tourism business.
Course Structure
Semester 1 
Unit Code Unit Name
SITTIND001    Source and provide information on the tourism and travel industry
SITXCCS007Enhance customer service experience
SITXFIN002Interpret financial information
SITTTSL005Sell tourism products and services
SITTTSL016    Provide specialist advice on cruises
SITTTSL002Access and interpret product information
SITTTSL003    Provide advice on international destinations
SITTTSL004    Provide advice on Australian destinations
SITTTSL010Use a computerised reservations or operations system
Semester 2    

SITXFIN003    Manage finances within a budget
BSBDIV501Manage diversity in the workplace
SITXCCS008   Develop and manage quality customer service practices
SITXFIN004    Prepare and monitor budgets
SITXHRM003   Lead and manage people
SITXMGT001   Monitor work operations
SITXMGT002   Establish and conduct business relationships
SITXMPR007   Develop & implement marketing strategies

Plus a choice of 1 of the following electives:

SITTTSL012    Construct Normal International Airfares
SITTTSL013    Construct Promotional International Airfares

SITTGDE004   Lead Tour Groups
SITTGDE002   Work as a guide
Wine Tourism

SIRXCEG001Engage the customer
FDFCD2002APromote wine tourism information
Work Place    

BSBWOR501   Manage personal work priorities & professional development
BSBWOR403   Manage stress in the workplace
Semester 3

BSBMGT617Develop and implement a business plan 
BSBRSK501Manage Risk 
BSBWRT401Write complex documents 
SITTPPD008 Develop tourism products 
SITXGLC001Research and comply with regulatory requirements 
SITXWHS004 Establish and maintain a work health and safety system 

Plus a choice of 1 of the following elective groups not already chosen

SITTTSL012Construct normal international airfares 
SITTTSL013 Construct promotional international airfares 

SITTGDE004Lead tour groups 
SITTGDE002 Work as a guide 
Wine Tourism 

SIRXCEG001Engage the customer 
FDFCD2002A Promote wine tourism information 
Work Place

BSBWOR501Manage personal work priorities and professional development 
BSBWOR403Manage stress in the workplace 
Entry Requirements

You are welcome to apply for the course if you are either:
  • a mature-age applicant
  • a current secondary-school student that is completing (or has completed) Year 12.
Pre-Training Review Interview
To assist you with determining whether a course suits your personal needs and career goals, we will assess your literacy, numeracy and digital literacy skills during your Pre-Training Review Interview.
We will then discuss with you the outcomes of your review, provide guidance as to whether the course is the best fit for you, and identify whether you might require any further learning support.
It is also an opportunity for you to ask us further questions about the course. 
Fees and charges can be found at
Domestic Fees
 Enrolment TypeGovernment Supported Place
Total Course Tuition FeeConcession 
Total Course Tuition FeeFull Fee
Total Course Tuition FeeDomestic$15,000$3,000$18,000
Please note industry placement program (IPP) option has an additional $500 fee.

International Fees - for international students fees and charges, please click here. 
The tuition fees shown are what you can expect to pay if you commence study in Semester 1, 2018.
Individual assessment of eligibility for a government subsidised place will be conducted prior to enrolment. Students with a valid concession may have their tuition fees reduced further.
Please note there may be fee changes for Semester 2, 2018.
The Information Centre staff can help you determine your fee rate and advise you of your payment options.
Find Out More
Call 1300 ANGLISS or email

Contact & Location


555 La Trobe St, Melbourne VIC 3000, Australia

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